1. Introduction

Your privacy is important to us. This Privacy Policy explains how Nolwazi Reader ("we," "our," "us") collects, uses, discloses, and safeguards your information when you use our educational application. We are committed to protecting your personal data and your right to privacy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, email address, that you voluntarily give to us when you register with the application.
• Derivative Data: Information our servers automatically collect when you access the application, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the application.
• Data from Nolwazi Interactions: We collect the questions, prompts, and other data you provide when interacting with our Nolwazi features (e.g., Nolwazi Mentor, Homework Assistance). This is used to provide the service and to improve our models. We do not use personal data from these interactions to train our models without anonymizing it first.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the application to:

• Create and manage your account.
• Personalize your experience and provide you with relevant content and features.
• Monitor and analyze usage and trends to improve your experience with the application.
• Respond to your requests and provide you with support.
• Ensure the security and integrity of our services.

4. Disclosure of Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and customer service.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support@nolwaziai.co.za.